How Thetford Does Business
Thetford Corporation provides quality products and services to the manufacturers and users of mobile vehicles throughout the world. This is accomplished through three steps:
- Product Development & Engineering
- Manufacturing
- Customer Service
Product Development & Engineering
Thetford Corporation is an innovator. We develop new products with you, the customer, in mind. We are able to keep in touch with our customers in four principal ways:
- A year-round schedule of attendance at North American shows and rallies
- Time spent in retailers around the country
- A toll-free customer service phone number
- Regular and extensive market research that allows us to talk directly to representatives of all our customers - end-users, retailers and manufacturers
Information learned from customers goes into making existing products better and developing the innovative new products that improve your travel experiences.
Product Manufacturing
Attention to detail is one reason Thetford is known for producing high quality products. We are recognized experts in the use of "Lean Manufacturing" techniques, and serve as a training facility in these techniques for the University of Michigan Business School and a wide range of manufacturers. Our attention to the production of well-built, high quality and innovative products has made us the two leading names in our respective categories.
When you purchase Thetford products you can be confident that you have purchased the highest quality, best performing, most stylish products available, products that deliver the maximum in Value today and for years to come.
Customer Service
Thetford is proud of its industry-acknowledged reputation of being responsive to our product users.
Thetford Firsts
1963
First Slide-Action Valve for RV holding tanks
1964
First Sliding Blade RV permanent toilet
First low profile RV toilet
1965
First Garden Hose Cap for Valves
1966
First low-water-use RV toilet
First Water Saver (Hand Spray Attachment) Toilet
First Water Fill Option Toilet
First Low Vacuum Breaker Toilet
1967
First specifically-made RV Toilet Tissue,
Aqua-Soft
First concentrated RV holding tank deodorant,
Aqua-Kem
1968
First two-piece, hand-carried portable toilet,
Porta Potti
1971
First polyethylene holding tanks
1972
First cleaner designed specifically for RV's,
Aqua-Bowl
2003
First Hand Care products specifically made for RVs, Soap and Sani-Staytion