Smaller Gas Absorption Models
Due to a potential safety defect, Norcold has voluntarily recalled the smaller gas/electric refrigerator models, built from Jan. 1987-May 1995, listed above.
If your refrigerator model's serial number is above, it requires immediate service. Refrigerator model and serial numbers can be viewed by looking on the inside right of your refrigerator cabinet.
Continued propane gas mode operation of a refrigerator under this recall could result in a fire.
If you own an affected model:
- Immediately switch your refrigerator's controls to AC power (or DC power, if available, while in transit). No LP gas power operation should occur because it could create an unsafe condition.
- Contact a Dealer/Service Center to arrange a service date soon. The gas valve in your refrigerator will be replaced at no charge.
Call Norcold at 1-800-667-3005 with any questions.
N600 and N800 Series Models
1082 Free-Standing LP Model
Norcold has voluntarily recalled N841, N821, N641, N621 and 1082 gas/electric refrigerators built in 1999. Affected models have a cooling unit serial number (found on the solution chamber and viewed through the refrigerator vent door outside the RV) from 1038000-1099000.
The defect is a potential cooling unit leak caused during AC electric mode operation. If a leak occurs, the refrigerator's cooling performance will deteriorate and a yellow powder residue will be evident at the cooling unit's heating element. Because extended operation of a leaking cooling unit in the AC electric mode may result in a fire, immediate replacement of the cooling unit is required.
Some customers have previously had a heater element in your cooling unit replaced - we now want to replace the entire cooling unit in your refrigerator.
We regret any inconvenience this may cause, we do want to assure your refrigerator provides you years of safe, reliable and dependable service.
An affected refrigerator without a leak must still be serviced to have its cooling unit replaced to prevent any potential future problem.
Persons owning one of the affected models should:
- Turn Off the refrigerator. Do not use it until it has been repaired
- Contact a Dealer/Service Center to arrange a service date as soon as possible. The cooling unit will be replaced. There is no charge for parts and labor.
- Call Norcold at 1-800-767-9101: with any questions; to obtain the location of the nearest Norcold Service Center; or if the Dealer/Service Center fails to, or is unable to, remedy this defect without charge or within a reasonable time.
1200LR and 1200LRIM Series Models
Norcold has voluntarily recalled 1200LR and 1200LRIM model gas/electric refrigerators built from 1996 through March of 1999. Affected models have a cooling unit serial number (found on the solution chamber and viewed through the refrigerator vent door outside the RV) from 700000-1008700.
The defect is a potential cooling unit leak caused during AC electric mode operation. If a leak occurs, the refrigerator's cooling performance will deteriorate and a yellow powder residue will be evident at the cooling unit's heating element. Because extended operation of a leaking cooling unit in the AC electric mode may result in a fire, immediate replacement of the cooling unit is required.
We regret any inconvenience this may cause, and want to assure that your refrigerator provides you years of safe, reliable and dependable service.
An affected refrigerator without a leak must still be serviced to have its cooling unit replaced to prevent any potential future problem.
Persons owning one of the affected models should:
- Turn Off the refrigerator. Do not use it until it has been repaired
- Contact a Dealer/Service Center to arrange a service date as soon as possible. The cooling unit will be replaced. There is no charge for parts and labor.
- Contact a Dealer/Service Center to arrange a service date as soon as possible. The cooling unit will be replaced. There is no charge for parts and labor.
N260, N300, 322/323 Models
Norcold has voluntarily recalled three small gas absorption/electric refrigerators, primarily used in folding camping trailers, which potentially could have a safety defect involving stress corrosion cracking in brass swivel nuts on the their pressure tap components. A significant crack could potentially cause propane gas leakage during gas operation of these units:
Models – Built – Serial Numbers (found on the ID Label inside the refrigerator)
322/323 – August, 1992-August, 1999 – lower than 734882
N260/N260.3– April, 1998-August, 1999 – lower than 738527
N300/N300.3– April, 1998-August, 1999– lower than 738626
Persons owning one of these models should:
- Turn the manual shut-off valve to OFF and operate it only on AC or DC power until the defect is repaired. (No gas leak can occur during AC or DC operation.)
- Contact a Dealer/Service Center to arrange a service date as soon as possible. A remedy kit, and the labor to install it, is free to the consumer.
- Call Norcold at 1-800-767-9101: with any questions; to obtain the location of the nearest Norcold Service Center; if the Dealer/Service Center fails or is unable to remedy this defect without charge or unable to service the refrigerator within a reasonable time.
Norcold Incorporated
Customer Service Department
1-800-543-1219