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On Norcold Products
I am a refrigeration tech. at a hospital and had a request to fix a Norcold portable refrigerator. It is VERY old, yet still works very well…it was very well engineered and had a versatile voltage range. I am sold on your product by the mere servicing of a unit brought to me…
We are planning a 2-week outing and look forward to carrying a Norcold with us!
On Customer Service
I would just like to say your customer support personnel are very helpful and I want to thank you for the support they provided me.
I am writing this letter to commend one of your service representatives… I have owned numerous Norcold refrigerators in both RV’s and boats and have had prior dealings…regarding replacement parts…and I can say that I have always been satisfied with the service.
On the Thetford and Norcold Web Sites
…this site gives me confidence in your company. Having parts and service information so easily available is a great convenience. …I will also consider Norcold products in the future.
My compliments on your EXCELLENT Web site! If all manufacturers’ sites had the quality, content and functionality of yours, the Internet truly would be THE place for product and product repair information.
Congratulations and thank you for caring.
What a great page! The ability to point and click on the illustrated parts breakdown is really neat. I also liked the way the page worked. Top notch!