{"id":2221,"date":"2025-04-18T11:44:38","date_gmt":"2025-04-18T11:44:38","guid":{"rendered":"https:\/\/www.thetford.com\/au\/?page_id=2221"},"modified":"2025-04-18T12:08:32","modified_gmt":"2025-04-18T12:08:32","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.thetford.com\/au\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\n<section class=\"content-background content-background--white\">\n    <div class=\"content-background__inner content-container content-container\">\n<div class=\"block block-text-media block-text-media--image-position-left_center block-text-media--image-size-default\" id=\"block-harborn\/text-media-block_d93f7685eef3c148244f8a577d326cbd\">\n  <img decoding=\"async\" src=\"https:\/\/www.thetford.com\/app\/uploads\/2025\/01\/Group-242-1.png\" alt=\"\" loading=\"lazy\" class=\"block-text-media__image \" \/>\n\n  <div class=\"block-text-media__content\">\n          \n      <h3 class=\"block-text-media__title heading heading--4\">Thetford Australia Pty Ltd<\/h3>\n        <div class=\"block-text-media__text\"><p>130-132 Freight Drive<br \/>\n<\/br><br \/>\nSomerton, VIC, 3062<br \/>\n<\/br><br \/>\nAustralia<br \/>\n<\/br><\/br><br \/>\n<strong>P:<\/strong>\u00a0<a href=\"tel:0393580700\">03 9358 0700<\/a><br \/>\n<\/br><br \/>\n<strong>E:<\/strong>\u00a0<a href=\"mailto:infoaus@thetford.com.au\" target=\"_blank\" rel=\"noreferrer noopener\">infoaus@thetford.com.au<\/a><\/p>\n<\/div>\n\n      <\/div>\n<\/div>\n\n\n<div class=\"block block-title-text-button\" id=\"block-harborn\/title-text-button-block_a1f61264ba063a7dd472dd23ae9c801f\">\n      <h3 class=\"block-title-text-button__title\">Need Assistance? We\u2019re Here to Help.<\/h3>\n  \n      <p class=\"block-title-text-button__text\"><p>For product support, warranty inquiries, or general questions, please fill out the form below. To help us assist you faster, include your product model and serial number if available.<\/p>\n<\/p>\n  \n  \n  <\/div>\n\n\n<div class=\"forminator-ui forminator-custom-form forminator-custom-form-2230 forminator-design--flat  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-2230\" data-uid=\"69ea5489b78a2\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-2230\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-2230 forminator-design--flat  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"2230\"\n\t\t\t\tenctype=\"multipart\/form-data\" data-color-option=\"default\" data-design=\"flat\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"69ea5489b78a2\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-1_69ea5489b78a2\" id=\"forminator-field-name-1_69ea5489b78a2-label\" class=\"forminator-label\">Your Name <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1\" value=\"\" placeholder=\"E.g. John\" id=\"forminator-field-name-1_69ea5489b78a2\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_69ea5489b78a2\" id=\"forminator-field-email-1_69ea5489b78a2-label\" class=\"forminator-label\">Email Address <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"E.g. john@doe.com\" id=\"forminator-field-email-1_69ea5489b78a2\" class=\"forminator-input forminator-email--field\" data-required=\"true\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_69ea5489b78a2\" id=\"forminator-field-phone-1_69ea5489b78a2-label\" class=\"forminator-label\">Phone Number<\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"E.g. +1 3004005000\" id=\"forminator-field-phone-1_69ea5489b78a2\" class=\"forminator-input forminator-field--phone\" data-required=\"\" aria-required=\"false\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"text-1\" class=\"forminator-field-text forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-1_69ea5489b78a2\" id=\"forminator-field-text-1_69ea5489b78a2-label\" class=\"forminator-label\">Product Model<\/label><input type=\"text\" name=\"text-1\" value=\"\" placeholder=\"E.g. Porta Potti 565E\" id=\"forminator-field-text-1_69ea5489b78a2\" class=\"forminator-input forminator-name--field\" data-required=\"\" \/><\/div><\/div><div id=\"text-2\" class=\"forminator-field-text forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-2_69ea5489b78a2\" id=\"forminator-field-text-2_69ea5489b78a2-label\" class=\"forminator-label\">Serial Number#<\/label><input type=\"text\" name=\"text-2\" value=\"\" placeholder=\"E.g. E111AA1234567\" id=\"forminator-field-text-2_69ea5489b78a2\" class=\"forminator-input forminator-name--field\" data-required=\"\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_69ea5489b78a2\" id=\"forminator-field-textarea-1_69ea5489b78a2-label\" class=\"forminator-label\">Message<\/label><textarea name=\"textarea-1\" placeholder=\"Enter your message...\" id=\"forminator-field-textarea-1_69ea5489b78a2\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:140px;\" maxlength=\"300\" ><\/textarea><span id=\"forminator-field-textarea-1_69ea5489b78a2-description\" class=\"forminator-description\"><span data-limit=\"300\" data-type=\"characters\" data-editor=\"\">0 \/ 300<\/span><\/span><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"captcha-1\" class=\"forminator-field-captcha forminator-col forminator-col-12 \"><div class=\"forminator-captcha-right forminator-g-recaptcha recaptcha-invisible\" data-theme=\"light\" data-badge=\"bottomright\" data-sitekey=\"6Lc4qDIqAAAAAD4yFeffkaQoOJhSDaCp0BdT8sll\" data-size=\"invisible\"><\/div> <\/div><\/div><div class=\"forminator-row\"><div id=\"upload-1\" class=\"forminator-field-upload forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-upload-1_69ea5489b78a2\" id=\"forminator-field-upload-1_69ea5489b78a2-label\" class=\"forminator-label\">Upload file<\/label><div class=\"forminator-multi-upload \" data-element=\"upload-1_69ea5489b78a2\" aria-describedby=\"forminator-field-upload-1_69ea5489b78a2-description\"><input type=\"file\" name=\"upload-1[]\" id=\"forminator-field-upload-1_69ea5489b78a2\" class=\"forminator-input-file forminator-field-upload-1_69ea5489b78a2-2230\" multiple=\"multiple\" data-method=\"ajax\" accept=\".jpg,.jpeg,.jpe,.png,.gif,.webp,.avif,.pdf,.doc,.docx,.docm,.pot,.pps,.ppt,.pptx,.pptm,.odt,.ppsx,.ppsm,.xla,.xls,.xlt,.xlw,.xlsx,.xlsm,.xlsb,.key,.mov,.qt,.avi,.3gp,.3gpp,.mp4,.m4v,.mpeg,.mpg,.mpe,.mkv\" data-limit=\"5\" data-limit-message=\"You can upload a maximum of 5 files.\" data-size=\"8000000\" data-size-message=\"Maximum file size allowed is 8 MB. \" data-filetype=\"jpg|jpeg|jpe|png|gif|webp|avif|pdf|doc|docx|docm|pot|pps|ppt|pptx|pptm|odt|ppsx|ppsm|xla|xls|xlt|xlw|xlsx|xlsm|xlsb|key|mov|qt|avi|3gp|3gpp|mp4|m4v|mpeg|mpg|mpe|mkv\" data-filetype-message=\"file extension is not allowed.\"><div class=\"forminator-multi-upload-message\" aria-hidden=\"true\"><span class=\"forminator-icon-upload\" aria-hidden=\"true\"><\/span><p>Drag and Drop (or) <a class=\"forminator-upload-file--forminator-field-upload-1_69ea5489b78a2\" href=\"#\" onclick=\"return false;\">Choose Files<\/a><\/p><\/div><\/div><span id=\"forminator-field-upload-1_69ea5489b78a2-description\" class=\"forminator-description\">You may upload photos or PDFs related to your request.<\/span><ul class=\"forminator-uploaded-files upload-container-upload-1_69ea5489b78a2\"><\/ul><\/div><\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Send Message<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"918799c183\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/au\/wp-json\/wp\/v2\/pages\/2221\" \/><input type=\"hidden\" name=\"form_id\" value=\"2230\"><input type=\"hidden\" name=\"page_id\" value=\"2221\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/www.thetford.com\/au\/contact-us\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"forminator-multifile-hidden\" class=\"forminator-multifile-hidden\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><\/form>\n\n<\/div>\n<\/section>\n\n\n\n<section class=\"content-background content-background--blue\">\n    <div class=\"content-background__inner content-container content-container\">\n<dl class=\"block block-faq\" id=\"block-harborn\/faq-block_7752eaac83a7b0abc172141bc2aef590\" data-test=\"block-faq\">\n                                    <h3 class=\"block-faq__group-heading heading heading--4\">Warranty<\/h3>\n            \n                            <div class=\"block-faq__item\" data-test=\"block-faq-item\">\n                    <dt class=\"block-faq__item-question\">\n                        <button type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-2222\" class=\"block-faq__item-question-toggle heading heading--5\" data-test=\"block-faq-item-question\">\n                            I need parts or warranty assistance.\n                        <\/button>\n                    <\/dt>\n                    <dd class=\"block-faq__item-answer\" id=\"faq-2222\" data-test=\"block-faq-item-answer\">\n                        \n<p>We can best assist you with this directly. You can find our contact details here:<\/p>\n\n                    <\/dd>\n                <\/div>\n                                \n                        <\/dl>\n\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2221","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thetford.com\/au\/wp-json\/wp\/v2\/pages\/2221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thetford.com\/au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thetford.com\/au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thetford.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thetford.com\/au\/wp-json\/wp\/v2\/comments?post=2221"}],"version-history":[{"count":5,"href":"https:\/\/www.thetford.com\/au\/wp-json\/wp\/v2\/pages\/2221\/revisions"}],"predecessor-version":[{"id":4350,"href":"https:\/\/www.thetford.com\/au\/wp-json\/wp\/v2\/pages\/2221\/revisions\/4350"}],"wp:attachment":[{"href":"https:\/\/www.thetford.com\/au\/wp-json\/wp\/v2\/media?parent=2221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}