Service and support

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Home Service and support

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Direct access to all service pages of our products.

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Thetford BV offers the end users of its products a three-year warranty.

Product finder

Please follow the steps below to determine which product you need support for.

Which space do you have a question about?

Toilets Refrigerators Kitchen and cooking iNDUS Smart Sanitation Toilet care products

Which type of product do you have a question about?

Cassette toilets Porta Potti Portable toilets Permanent toilets Cassette toilet accessories Porta Potti Accessories

Which type of product do you have a question about?

Absorption Refrigerators Compressor refrigerators Fridge accessories

Which type of product do you have a question about?

Cookers Hobs Sinks

Which type of product do you have a question about?

iNDUS® iNDUS® care

Which type of product do you have a question about?

Bathroom and toilet care Waste tank sachets Grey water tank Waste holding tank Flush water tank

Do you have a question about a specific product?

Yes, and I know the product name Yes, but I don’t know the product name No, I have a general question

Which detail color is used for the cassette tank?

Blue Orange Green Yellow

What cooling technology does the refrigerator use?

Absorption Compressor (12V) I dont know