History

A Company Built on Innovation, Quality and Customer Service

How Thetford Does Business

Thetford provides quality products and services to the manufacturers and users of mobile vehicles throughout the world. This is accomplished through three steps:

  • Product Development & Engineering
  • Manufacturing
  • Customer Service

Product Development & Engineering

Thetford is an innovator. We develop new products with you, the customer, in mind. We are able to keep in touch with our customers in four principal ways:

  • A year-round schedule of attendance at North American shows and rallies
  • Time spent in retailers around the country
  • A toll-free customer service phone number
  • Regular and extensive market research that allows us to talk directly to representatives of all our customers – end-users, retailers, and manufacturers

Information learned from customers goes into making existing products better and developing the innovative new products that improve your travel experiences.

Product Manufacturing

Attention to detail is one reason Thetford is known for producing high-quality products. We are recognized experts in the use of “Lean Manufacturing” techniques and serve as a training facility in these techniques for the University of Michigan Business School and a wide range of manufacturers. Our attention to the production of well-built, high quality and innovative products has made us the two leading names in our respective categories.

When you purchase Thetford products you can be confident that you have purchased the highest quality, best performing, most stylish products available, products that deliver the maximum in Value today and for years to come.

Customer Service

Thetford is proud of its industry-acknowledged reputation of being responsive to our product users.

Thetford Firsts

1963

  • First Slide-Action Valve for RV holding tanks

1964

  • First Sliding Blade RV permanent toilet
  • First low profile RV toilet

1965

  • First Garden Hose Cap for Valves

1966

  • First low-water-use RV toilet
  • First Water Saver (Hand Spray Attachment) Toilet
  • First Water Fill Option Toilet
  • First Low Vacuum Breaker Toilet

1967

  • First specifically-made RV Toilet Tissue, Aqua-Soft
  • First concentrated RV holding tank deodorant, Aqua-Kem

1968

  • First two-piece, hand-carried portable toilet, Porta Potti

1970

  • First all-plastic RV permanent toilet, which evolved throughout the years into the Aqua-Magic V.

1971

  • First polyethylene holding tanks

1972

  • First cleaner designed specifically for RV’s, Aqua-Bowl

1975

  • Created the first water seal RV toilet, the Aqua-Magic III, as covered by Popular Science magazine issued in September 1975.

1977

1979

1980

1984

1985

1986

1990

1994

1996

2000

  • First RV permanent toilet manufacturer to offer a “Walkaway Flush” toilet.

2003

  • First Hand Care products specifically made for RVs, Soap and Sani-Staytion

2004

  • First Chilled Water Dispenser

2006

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