Dealer Training: A Thetford/Norcold Hallmark

ANN ARBOR, Mich. –  Thetford Corporation and Norcold, Inc., have been known as industry leaders in RV Dealer Service Training for decades – and that continues through the end of this year and into 2019.

It’s estimated that more than 400 Service Techs will attend Thetford and Norcold training in 25 upcoming Service Schools – including stops in Idaho, North Carolina, and Utah ­– on the Thetford/Norcold docket for the final three months of 2018.

That’s on top of the about 800 Dealer and Manufacturer Service Technicians who participated in 54 Training Classes around the U.S. and Canada from Jan. 1-Sept. 30, 2018.

In addition to conducting training of its own, Thetford and Norcold work in conjunction with other suppliers, the RV Industry Association (RVIA) and RV Manufacturers to schedule Service Training and make it attractive, easy and worthwhile for Service Techs to attend.

Thetford and Norcold have a long history of appreciation for and support of Service Techs,” said Mary Pouliot, Vice President of Sales & Marketing. “As an industry leader, we recognized the importance of training – and that behind every RVer who loves the lifestyle there’s a Service Tech keeping his or her RV in tip-top shape.

A trio of veteran trainers – Chris Black, Brent Grieves, and Nathan Richards – will conduct the Thetford/Norcold’s classes and are already prepping for 2019 schools. Together, the trio boasts more than 90 years of training experience.

Much of the Service School scheduling is done through an RVIA portal. Dealers interested in learning more about future Thetford and Norcold Training Seminars should contact Heather Ing (

Thetford is the world’s leading supplier of sanitation systems, refrigeration and cooking appliances, service doors, and care and maintenance products for mobile markets.

A privately-held global leader, Thetford has North American headquarters in Ann Arbor, Mich., U.S.A., and European headquarters in Etten Leur, Netherlands. It maintains manufacturing facilities in the U.S.A., Netherlands, United Kingdom, Italy, and China.

Thetford understands the importance of leisure time. Available worldwide through a
variety of marketing channels, Thetford products lead in quality, ease of use, reliability, and sustainability. For additional information about Thetford, please visit

To contact Thetford Corporation:

  • 7101 Jackson Road, Ann Arbor, MI 48103
  • Toll-free: 800-543-1219 or 734-769-6000; Fax: 734-769-2023
  • Email:; Website:
  • Media contact: Kelly Robertson (

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